Q: What items are included in the BATTLite 51V 100Ah Golf Cart Battery Kit?
A: includes: Battery*1, Charger *1, Battery Monitor Display*1, Battery Mounting Brackets*1, User Manual*1, and several battery terminals.
Q: Is the BATTLite 51V 100Ah Golf Cart Battery compatible with my EZGO, Club Car, Yamaha (or other brand) cart?
A: Yes. As golf cart models vary significantly by brand and type,our kit comes equipped with purpose-built mounting brackets to ensure secure installation in your specific cart.
Q: How do I install the battery into my golf cart?
A: Yes. As golf cart models vary significantly by brand and type,our kit comes equipped with purpose-built mounting brackets to ensure secure installation in your specific cart.
Q: How long does it take to fully charge the 51V 100Ah battery?
A: Using the recommended20 Amp (20A) charger, a full charge cycle takes approximately 6 hours.
Q: How long does this golf cart battery last? (Runtime/Performance)
A: When discharged at a continuous rate of 130 Amps (130A), and starting from a full charge, this battery delivers an estimated driving range of 48-50 miles (approximately 60-80 km).
Q: Can the battery be charged using Solar Panels or a Generator in addition to the charger?
A: Yes, Solar Panels and Generators are suitable charging sources .However, careful attention must be paid to the charging parameters.Incorrect settings may damage the battery. If you are unsure of the correct parameters, please contact our Technical Service team for assistance.
Q: Does the BATTLite Golf Cart Battery have BMS protection?
A: Absolutely. Every BATTLite Golf Cart Battery incorporates anintelligent Battery Management System (BMS), providing comprehensive multi-layer protection against potential hazards including overcurrent, overcharging, and over-discharging.
Q: How can I monitor my battery's status? Does it have Bluetooth?
A: You have two powerful monitoring options:Dedicated Mobile App:Monitor your battery health and status directly on your smartphone via our proprietary BATTLite app.SOC Gauge Display: The included State-of-Charge (SOC) Gauge providesreal-time battery level monitoring at your fingertips.
Q: How should I store the battery when not in use?
A: For long-term storage, store the battery in a cool, dry, well-ventilated area away from direct sunlight.Crucially, ensure you perform a periodic recharge to prevent detrimental deep discharge states, which significantly impact overall battery lifespan.
Q: How do I install the Monitor Display (Gauge)?
A: The kit includes all necessary hardware. Simply follow the clear instructions provided in the Gauge's manual for a straightforward installation.
Q: How can I return or replace my item?
A: The kit includes all necessary hardware. Simply follow the clear instructions provided in the Gauge's manual for a straightforward installation.
Q: Under what circumstances can I return my item?
A: Returns are accepted within the warranty period if the battery becomes damaged due to a manufacturing defect, rendering it inoperable.Specific eligibility is governed by our detailed Return Policy.
Q: What is the warranty period for my purchased product?
A: Golf Cart Battery: 8 Years Total Warranty. 5 Years Full Coverage: Comprehensive warranty with no cost to you.3 Years Discounted Replacement: After the initial 5 years, enjoy a big discount towards purchasing a new replacement battery. Charger: 1 Year Warranty. Warranty terms apply; please refer to our comprehensive Warranty Policy.
Q: How do I file a warranty claim?
A: Initiate your claim by emailing our service team at service@battlite.com.Please consult our Warranty Policy for claim procedures and requirements.
Q: How long does shipping take for my battery?
A: Orders are typically processed and shipped within 24 hours of payment confirmation. As we operate a local warehouse in California (CA), domestic delivery within the continental US usually takes 3-5 business days. Please note: Weekend (Saturday/Sunday) delays may occur as courier services do not operate. We appreciate your understanding regarding potential delivery variations.
Q: Does Battlite charge for shipping? Or is it free?
A: Battlite offers FREE SHIPPING on all orders within the eligible service area. Customers do not incur any shipping fees.
Q: How is a Golf Cart Battery Kit packaged when purchasing multiple items or a full kit?
A: Due to the numerous accessories included in the kit, shipment may be divided into multiple packages. It is possible that individual packages arrive at different times. This is normal and requires no concern.
Q: Where can I track the shipment status of my order?
A: Upon shipment (within 24 hours of order placement, you will receive an SMS notification containing your tracking number(s). The tracking details will also be automatically updated on your order page. You can also track your shipment(s) directly via the UPS Official Website,
17TRACK Global Parcel Tracking. Battlite Order Tracking Page: Access the "Order Track" page on our website homepage.
Q: Does Battlite ship to Hawaii, Alaska, Puerto Rico, and P.O. Boxes?
A: Battlite offers FREE SHIPPING within the continental United States.(Battlite offers free shipping within the continental US.) However, we cannot currently ship to (we do not ship to...): Hawaii, Alaska, Puerto Rico, US Overseas Islands or Territories, Military Addresses,PO Boxes.
Q: How can I cancel my order?
A: We accept order cancellations provided the order has not yet been shipped or entered production. Upon cancellation, you will receive a full refund.
Q: What payment methods does Battlite accept?
A: We accept a range of secure and convenient payment options, ensuring peace of mind at checkout: Visa, MasterCard, American Express,PayPal. All transactions are protected using advanced encryption.
Q: I can't find the answer in the FAQ. How do I contact you?
A: If your query isn't covered here , please email us at service@battlite.com. Our team aims to respond within 24 hours of receiving your email.
Q: When is Battlite support available to assist me?
A: Our dedicated support hours (Office Hours) are: 9:00 AM to 5:00 PM Pacific Standard Time (PST), Monday through Friday.(9 am - 5 pm (PST))
During Support Hours: Emails are typically answered promptly.
Outside Support Hours: Emails received will be addressed within 24 hours. We appreciate your understanding .
